Frequently Asked Questions

How can I make sure my Party is eventful?

See Party tips/rules

How much space do I need for a bounce house / Moonwalk?

Most of our bounce houses are 15'x15' and require a three foot "safety space" to surround the unit. At a minimum, an 18'x18' clearance is necessary.

Can Moonwalks and other rentals be used in the rain?

We always reserve the right to cancel a reservation if there is severe weather. However, if weather conditions are marginal when we drop off the unit, and you decide to keep the unit, we do not recommend that they be used in periods of heavy rain. The units become very slippery when they get wet and slipping can injure children and adults.

How many kids can use the bounce house at one time?

Bounce Unit Size Children under 8 (1-10), Children 9-12 (1-8), Teens 13 + Big Kids (1-6) and 18+ (1-4) -  15’ x 15'

Can I drive to the office, pick up the moonwalk and set it up myself?

Although were located in Houston, No. Since safety is our utmost concern, we require that our qualified technicians install the units, check them for safe operation, and review all the necessary safety instructions with the person renting the unit and anyone that will be involved in supervising the operation of the bounce house.

How soon in advance of a function should I reserve my unit?

We typically recommend that a bounce house be reserved three to six weeks in advance of the date needed.” During the summer months, the most popular units are booked at least a month in advance and many weeks we have nothing to rent.” Our recommendation is that you book as soon as you know the date you potentialy need a bounce house. We have a very liberal cancellation policy.

What is your "Bad Weather" policy?

We always reserve the right to cancel a reservation (at no penalty to you) if there are heavy rains or high winds (over 25 mph). Safe operation of our units and customer safety is our utmost concern.

Does the bounce house have to be set up in a backyard or on grass?

No, many of our units are set up in the parking lots of preschools, shopping centers, churches and office buildings. Instead of anchoring the units to stakes in the ground, we anchor them with 60 lb. sand bags for your safety.

Can the unit be set up on concrete?

Yes, the units can be set up on grass, as well as paved surfaces. We put a protective tarp under the unit to protect it from the abrasive movement across the paved surface.

Who sets up the bounce house?

We have a team of qualified technicians that have been properly trained to set up the bounce houses so that they can be enjoyed in a safe manner. The technicians have been instructed on how to prevent "tripping" and shock hazards.

How long can I rent a bounce house for?

We have several standard rental periods. These are 4 hour, 6 hour, and all day rentals. However, if these do not fit your party needs, please contact us. We are very flexible and think you will find our rates affordable.

Does there have to be an adult supervisor present?

Yes. After setup, technicians complete a safety review. After the safety review, we make it clear that a supervisor must be present when anyone is in the unit to ensure its safe operation. The supervisor is there to help kids and individuals get in and out of the unit safely.

How long does it take to set up the bounce house and take it down?

An average time does not exist. It depends on the nature of the party, and the quantity of moonwalk rented.

What do you need to set up the unit?

Our set-up crew needs a relatively flat, open area that does not have any overhead obstructions and a power outlet within 50 feet of where the unit is set up. If no electricity is available, portable generators are available upon request. The pre-clearing of pet waste is advantageous to the quick set up of all functions.

What happens when the unit is delivered?

When the unit is delivered, our technician will inspect the site where the unit is to be placed to ensure that it is free of any obstacles or hazards to the unit or anyone playing in it. Since the unit has to be anchored in some manner, we will inquire as to any underground sprinkler systems to make sure that our stakes do not puncture a hidden pipe. After the inspection, we will set-up the unit and review safe operating instructions. . The pre-clearing of pet waste is advantageous to the quick set up of all functions.

How are the bounce houses cleaned?

After each use, our bounce houses are thoroughly vacuumed (even between the seams) to get dirt and debris out of the unit and wiped down with a disinfecting cleaner. We pride ourselves on delivering new, clean and attractive units for your enjoyment.

Do you require a deposit?

No, at Cypress Party Rentals, we trust your commitment.

What is your cancellation policy?

We do not require a deposit for the reservation of our bounce units. We ask that you cancel the reservation 7 days prior to your rental date to allow room for others who might be in need of our services.

What are your methods of payment?

We are very flexible as far as payment. We accept Cash, Checks, and Credit Cards (Visa, MC, Amex, and Discover)

Can a bounce house be set up indoors?

Yes, we do set-up our units indoors, assuming that the space is large enough to accommodate the unit. Spaces that are typically large enough are gyms, stages, shopping malls, and convention halls, just to name a few.

Can I rent a unit late in the evening or over night?

Yes, we are very flexible concerning our rental periods. However, if we feel that the unit will not be safe in the late evening or overnight, we reserve the right to deny such rentals.